Privacy Policy
Last updated: 2026
P&Y Heating and Cooling (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect and how we use it when you visit our website or contact us for HVAC service.
Information We Collect
When you submit a quote request or contact form, we collect the information you provide, such as your name, phone number, email address, service address, and details about your HVAC needs. We may also collect basic, non-identifying analytics about how visitors use our site.
How We Use Your Information
- To respond to your service requests and provide estimates
- To schedule and perform HVAC services you request
- To communicate with you about your service, appointments, or follow-up
- To improve our website and services
How We Share Information
We do not sell your personal information. We share it only as needed to provide the services you request (for example, with technicians or scheduling tools) or as required by law.
Data Security
We take reasonable measures to protect the information you provide. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Choices
You may opt out of non-essential communications at any time by contacting us. To request access to or deletion of your information, reach out using the details below.
Contact Us
If you have questions about this policy, contact P&Y Heating and Cooling at (831) 461-3437 or service@pyheatingandcooling.net, 18622 Cross Country Ln, Gaithersburg, MD 20879.