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Customer Reviews

What Our Customers Say

5.0from 112+ reviews

We've earned the trust of Montgomery County homeowners through honest advice, quality work, and fast service. Here's what a few of them have to say.

Happy P&Y Heating and Cooling customer with a technician in Gaithersburg, MD
P&Y (Pedro) and his crew were absolutely outstanding. My unit was about 20 years old and giving problems. He was very responsive and made an appointment the same day. He not only told me the issue but gave me options — a repair price and a price on a new unit — even knowing the unit was 20 years old. Other companies just told me to change the unit. His crew spent almost 7 hours and tested it so it worked perfectly. Reasonable and great pricing than these big box companies.

Sandeep Visveswaran

Verified Google review · AC Installation

Great service and very honest. My parents had an HVAC issue where they called two different companies and both said to replace the whole unit. We decided to go for a 3rd opinion and contacted P&Y. It turned out to be a simple fix.

Mario Velarde

Verified Google review · AC Repair

Pedro found and repaired the problem with our AC that others had missed. He was prompt, professional and very pleasant to deal with. Very important to us was that the cost was reasonable AND that he concentrated on fixing the AC instead of trying to sell us a new one. I strongly recommend him.

Norma Neuberg

Verified Google review · AC Repair

Absolutely outstanding service. Our heat went out during extremely cold weather with 30+ mph winds in the DC/Maryland area, and this company came through when it mattered most. Pedro came out on a Saturday night around 8 PM, after finishing another job in Virginia, and still took the time to get our heat back up and running. That level of dedication is rare.

Sheldon D'Silva

Verified Google review · Emergency Heating Repair

10/10 recommend! As new homeowners, we truly appreciated how professional, knowledgeable, and patient the entire team was. They clearly explained the work and taught us how to properly use and maintain our new HVAC system. When we later had an issue with the ducts, they kindly returned, identified the problem, and saved us a significant amount of money.

Silvia Garcia

Verified Google review · Heating System Installation

I contracted with P&Y to replace my HVAC system — furnace, evaporator and condenser/compressor unit. They were on time, clean and professional. Price and warranty were the best I found; 5 previous estimates were significantly higher. I highly recommend P&Y!

Gene Verzi

Verified Google review · HVAC Replacement

Have you ever heard 'You need a new system due to age, parts availability etc.'? Pedro knows how to keep your systems up and running, and you'll know you're getting the straight story rather than feeding large corporate overhead and expensive TV and radio campaigns. I've tried the rest: now try the best.

Alan Michaels

Verified Google review · AC Repair

Couldn't say enough good things about Pedro and his team. After receiving multiple quotes, we selected Pedro. We had an infant at home and he made a weekend install work for us. Highly recommend!

Hillary Cochin

Verified Google review · AC Installation

Pedro and team did a great job installing a new heat pump system in my home. Communication, pricing, cleanliness, and turnaround time were top notch!

Chris Bryant

Verified Google review · Heat Pump Installation

We had a full replacement of two air conditioners and two furnaces — a huge job that can be unnerving — but they made the entire process painless. From the start they were knowledgeable and responsive, and on the job the team was friendly and professional. Their pricing was great, especially given the scale of the project.

Sandy Giordano

Verified Google review · HVAC Replacement

Huge thank you to Pedro! Our furnace stopped working and he came out fairly quickly, diagnosed the issue right away, and had everything up and running in no time. He was polite, thorough, and took the time to make sure we understood the issue and how to avoid it in the future.

Rajat Khanna

Verified Google review · Furnace Repair

We had a recent service call due to our heat not working, in freezing cold weather and a winter storm. Pedro came out and was very professional as he diagnosed the issue. He was able to get things working again in a short period of time. Excellent service from P&Y Heating and Cooling.

Kai Do

Verified Google review · Heating System Repair

Great service, had A/C repaired within an hour. Quick response, saved us during the heat wave. Highly recommend.

James Hammer

Verified Google review · AC Repair

If you want honest and thorough duct cleaning, these are the folks. They explained why regular cleaning matters and didn't push unnecessary services.

jonatanerazo

Verified Google review · Duct Cleaning

Pedro was incredibly knowledgeable, professional, and courteous. His quote was also very fair, coming in far below several other companies. I highly recommend him for anyone with complicated issues that many HVAC companies do not have the capacity to address, such as old hot water boilers and radiators.

Max M

Verified Google review · Heating Repair

Pedro is very knowledgeable in pinpointing issues with HVAC systems. My furnace issue was misdiagnosed by a bigger company, so I decided to call P&Y for a second opinion. He immediately came to help and got my furnace blower running after a correct diagnosis. Great guy to work with.

Nanki P

Verified Google review · Furnace Repair

Why Our Reputation Matters to Us

As a small, family-owned company, our reputation is everything. We don't have a national brand to hide behind — when you call P&Y, you're trusting your neighbors with your home's comfort and safety. That's a responsibility we take personally, and it's why 112+ Montgomery County families have taken the time to leave us a 5.0-star review.

The themes in those reviews are the same things we set out to be known for: honest diagnoses instead of scare tactics, written prices before any work, fast response when it counts, and a crew that treats your home with respect and leaves it clean. When a technician could sell a full system but fixes the real problem for a fraction of the cost, that's the P&Y our customers write about.

Honest recommendations

We give you the repair-versus-replace numbers and let you decide. No pressure, no manufactured urgency.

Licensed & accountable

MD HVAC Master License #96254. Verifiable credentials and work done to code, every time.

Local & responsive

Based in Gaithersburg, available 24/7, and genuinely fast to the communities we serve.

Had a great experience with P&Y? We'd be grateful if you'd share it on our Google Business Profile — it genuinely helps other Montgomery County homeowners find honest, licensed HVAC service.

Join Our Happy Customers

Experience the P&Y difference for yourself. Call now for fast, honest HVAC service.

  • 5.0★ (112+ reviews)
  • Licensed & Insured
  • 24/7 Emergency Service
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